Seattle, WA
December 10–13, 2018
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Tuesday, December 11 • 4:30pm - 5:05pm
Three Pillars, Zero Answers: We Need to Rethink Observability - Ben Sigelman, LightStep

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Observability has never been more important: the complexity of microservices makes it harder and harder to answer basic questions about system behavior. The conventional wisdom claims that Metrics, Logging and Tracing are “the three pillars” of observability… yet software organizations check these three boxes and are still grasping at straws during emergencies.

In this session we’ll illustrate the problem with the three pillars: metrics, logs, and traces are just data – they are the fuel, not the car. We then reframe observability around two fundamental activities: (1) measurement and (2) explanation.

“Measurement” must be both robust and precise; “explanation” must present the larger context of distributed transactions and the role that contention plays under peak load. We present both via demos and examples to ground the session in real-world storytelling.

avatar for Ben Sigelman

Ben Sigelman

Co-founder and CEO, LightStep
Ben Sigelman is a co-founder and the CEO at LightStep, a co-creator of Dapper (Google’s distributed tracing system), and co-creator of the OpenTracing and OpenTelemetry projects (both part of the CNCF). Ben's work and interests gravitate towards observability, especially where microservices... Read More →

Tuesday December 11, 2018 4:30pm - 5:05pm PST
4C 3/4